If you are using a USB headset with microphone, you should see an option such as 'USB Headset' for microphone and speakers.Choose specific options for the camera, microphone, and headset or speakers) - not 'Default device.'.Click More Options, then select Settings.In the Video Call window, move your mouse until you see the control icons at the bottom of the screen.If you do not hear any sound, proceed with the troubleshooting steps below. You should hear a sound, typically a phone ringing. If you are using headphones or another microphone device, you can click the gray triangle next to the device options and find the device that you will be using for the call.Make sure that the microphone and speaker settings display the speaker and microphone option that you will be using for the meeting.Click Settings a box with settings for your camera, microphone, and speakers will appear.Click the More Options icon near the lower right corner of the video display.Click the Video Call link (from the calendar invite or from the app itself) to start the meeting, but do not click 'Enter the Meeting.'.You can test your own sound before anyone else enters the meeting. Some microphones have mute buttons, including some headsets. Make sure all your devices are securely connected, and turned on. Note that Google Hangouts still have some issues with Firefox browsers for best results, use a Chrome browser.Ĭhecking the connections before the meeting

This article deals with audio and video issues on computers.

Hangouts app on mac change user